There are three basic categories of information we collect:The information you choose to give us.Information we get when you use our services.Information we get from third parties.
Here’s a little more detail on each of these categories.The Site collects personal information when you register with Fairwai, when you use the Service and when you visit Fairwai’s pages. Information which you submit to Fairwai during registration or performance of other actions at Fairwai, or when you use the Service may be recorded in Fairwai’s designated database (the “Database”).
When you visit our Website, our servers record information, including information that your browser automatically sends whenever you visit the Website. This log data includes your Internet Protocol address (from which we understand the country you are connecting from at the time you visit the Site), browser type and settings, the date and time of your request.
When you communicate with us actively, for example, contact us with questions, comments or for purposes of feedback, information or customer/technical support, we may collect the information you share.. This may include your contact information and any other personal information you choose to provide through such communication. We may also collect such information when you ask to be included in our mailing lists as they may be available from time to time, or express an interest in hearing more about our offerings, in order to send you information in the future regarding us, our partners, related services, promotions or events. Another way we may actively collect your contact information is through surveys we may conduct from time to time in respect of our products. Participation and providing information in surveys is optional. All such communications may be publicly available and should reflect how much you want other users to know about you. We recommend that you guard your anonymity and sensitive information and we encourage you to think carefully about what information about yourself you disclose in your comments or submissions.
We collect Personal Data for the following purposes: To provide the Service and manage your access and use of the Services, including to process transactions with you, authenticate you when you log in, provide customer support, operate and maintain the Service, follow-up of the customer relations. This processing is necessary to perform the contract with you or to take steps prior to entering into a contract at your request, or it is necessary for our legitimate interests in responding to your requests.To communicate directly with you, including by sending you newsletters, promotions and special offers or information about current products, current services, new products and services. This use of your data is in our legitimate interest in communicating with our customers about our products and services you may be interested in. You may at any time opt-out of receiving such communications by (i) clicking the unsubscribe link included in all the emails you receive or (ii) contacting us as indicated under “Contact” section below. We will send you other information on our new products or services or other promotions only with your consent (and you have the right to withdraw your consent at any time).To comply with our legal and regulatory obligations.As necessary for certain legitimate business interests, which include the following:To better understand how visitors interact with our Services and ensure that our Websites are presented in the most effective manner for you, and as part of our efforts to keep our Websites, network and information systems secure.For providing, maintaining, protecting, developing, benchmarking and improving Fairwai’s offerings, in particular resolving any bugs and fixes, enhancing or improving features of existing products and developing new products and capabilities.To conduct analytics to inform our marketing strategy and enable us to enhance and personalize our communications and the experience we offer to our users.To manage unpaid invoices and possible disputes about the use of our products and services.To share Personal Data within our affiliates and subsidiaries for internal administrative purposes.If you ask us to delete your data or to be removed from our marketing lists and we are required to fulfill your request, we will keep basic data to identify you and prevent further unwanted processing.We may anonymize, de-identify and/or aggregate the information that we collect and use such anonymized, de-identified and/or aggregated data for commercial, statistical and market research purposes, including sharing it with affiliates and business partners. As used above, “legitimate interests” means, our interests in conducting our business, managing and delivering the best Services to you. We will not use your Personal Data for activities where the impact on you overrides our interests unless we have your consent or those activities are otherwise required or permitted by law.With your consent, we use Personal Data about you where you have given us consent to do so for a specific purpose not listed above. For example, with your permission, we may publish testimonials or featured customer stories on our Websites to promote the Services, including names and profile photo of representatives of our customers alongside the testimonial. We will inform you when requesting your Personal Data, if certain data must be provided or if it is optional. We will also inform you of the consequences should you not wish to provide this data. While providing our Services, we may collect on behalf of our customers information related to our customers’ employees, customers, and other individuals. Our use of information on behalf of our customers is governed by our contract with the applicable customer and the customer’s own privacy policies. We are not responsible for the privacy policies or privacy practices of customers or other third parties.
We do not exercise control over others that provide information, or over banners, other advertisements or links you may receive by email using Fairwai or the Service. These other parties may place their own cookies or other files on your device, collect data or solicit personal information from you, and follow different rules regarding the use or disclosure of personal information. We encourage you to read their privacy policies in advance.
Fairwai may retain your Personal Data for a period of time consistent with the original purpose of collection. For instance, we may retain your Personal Data during the time you have an account to use our Websites or Services, or as agreed in our subscription agreements, and for a reasonable period of time thereafter. We also may retain your Personal Data as necessary to comply with our legal obligations, to establish proof of a right or a contract, resolve disputes, enforce our agreements, in accordance with the law. Your credit card information is stored no longer than the time necessary to allow the fulfillment of the transaction, except in the case of a subscription, to facilitate the payment of regular customers. In that case, credit card information is stored for the whole duration of your subscription and at least until the date at which you carry out your last transaction. Such storage is implemented by our secure payment service provider Stripe. By subscribing to our Services, you agree to this storage. Data relating to the visual cryptogram or CVV2 on the back of your credit card is not stored.
We take reasonable technical and organizational measures to guard against unauthorized or unlawful processing of the information collected and against accidental loss or destruction of, or damage to, or misuse or alteration of your personal data, but cannot guarantee the security of your personal information.
We do not knowingly collect or solicit personal information from anyone under the age of 13. If we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under the age of 13, please contact us at firstname.lastname@example.org
Your information may be processed, maintained or transferred outside of your state, where the privacy laws may not be as protective as those in your jurisdiction. You consent to have your personal data transferred to and processed in France and in other jurisdictions in which we may operate.
Have any other questions? Want to just say hey? Or, any requests for access to your information, modification or correction of your information or questions in respect of this policy should be sent to email@example.com
Last Modified: July, 2019.